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ACG SAWS & TOOLS OF CANADA INC.

Frequently Asked Questions

Answers To The Most Common Questions About Our Saws, Blades, Ordering, Shipping & Support.

Everything You Need to Know Before Cutting

Find quick answers about using, maintaining and getting the most from your Dragon Saw and tools.

The Dragon Saw is designed for deep, high-precision concrete cutting on demanding professional jobsites.

With the correct ring blade, the Dragon Saw can cut up to 20" deep in concrete. Check the product page for specs by blade size.

Our blades are engineered for reinforced concrete, block, stone and asphalt. Each blade page lists the recommended materials and applications.

In most cases, no. The Dragon Saw system is designed to reduce or eliminate pre-cutting and corner drilling compared to traditional methods.

Our saws and tools are designed and manufactured in Canada with strict quality control and extensive field testing before release.

Most saws come with a 1-year warranty against manufacturing defects. Blades and wear parts are covered separately. See the Warranty Info page for full details.

Orders typically leave our warehouse within 2–3 business days. Transit time depends on your location and the carrier service chosen at checkout.

Yes. We ship to many regions outside of Canada. Duties, taxes and import fees may apply depending on your country's regulations.

Absolutely. Contact our team with details about your project, material and equipment and we'll recommend the ideal saw, blade and accessories.

You can order common replacement parts directly from our website, or reach out to our support team for troubleshooting and service recommendations.

Need Help? Get in Touch With Our Team

We're here to answer questions about blades, saws, ordering, shipping, or anything else you need.

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