Shipping policy

Limited Tool and parts Warranty

ACG Saws & Tools of Canada Inc. the manufacturer certifies that the tool is free from any material or workmanship defect and warrants the tool with a limited warranty for a period of 1 year from the date of the original purchase. Workmanship charges may apply. Subject to certain exceptions, our responsibility under the warranty is limited to the plant or any other point designated by the manufacturer. Cost of transport, labour or other expense is not covered by the warranty and is the responsibility of the buyer.

The warranty does not cover normal wear & tear, abuse, lack of maintenance, unauthorized repairs or attempt to repair by others than the manufacturer, misuse or the tool being used other than its intended application. The add-on components or integral units as electric-hydraulic motors. Gas engine, transmission, batteries, etc. are the responsibility of the prime manufacturer warranty and are therefore disclaimed.

Proof of purchase is mandatory. An authorization return number must be issued by the manufacturer before any tool may be shipped to us for repair or warranty. The manufacturer will repair the tool its original designation at its desecration.

You can always contact us for any return questions at